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How to not feel frazzled at work
A letter from editorial director Lisa Smosarski.

Gen Z is suffering more stress at work than any other generation. Study after study now proves a pattern: the youngest of our workforce are burning out the fastest. There are several theories mooted for this, including Gen Z’s relative lack of financial security thanks to inflation and the rising cost of living, leaner teams and bigger workloads.

There’s also Gen Z’s much stronger expectation of a proper work/life balance. One study even suggests the reason so many Gen Z employees are struggling is because they’re seeing their middle managers burn out (hello, millennials). This suggests Gen Z may not actually be the most stressed, after all; they’re just less prepared to suck it up and accept it as a ‘normal’ part of working life. Ask any worker of any generation, and the majority will tell you they’ve experienced some sort of stress in their career. So, what should you do if you find yourself feeling frazzled and unable to work? Start with this 3-step plan.

1. Identify what causes your stress. We use the word ‘stress’ as a catchall term for many things. But there are many different types of stress, from overwhelm (we have too much on and don’t know what to turn to first) to burnout (we have worked with too-high stress levels for too long). We might be stressed because of toxic colleagues, personal issues or because we don’t know how to do something, but too often we skip past the reason and focus instead on the final feeling of, well, stress. Take time to journal or ask yourself coaching questions to try and identify your triggers so you can come up with a plan for how to tackle the cause, not just the symptoms, of stress.

2. Tell someone – ideally your manager. Sharing how you’re feeling might make you feel better in its own right, but it also triggers a legal obligation in an employer to take reasonable actions to help alleviate your stress. That might be addressing workload or challenging relationships, offering support or training or helping to enforce your boundaries. Either way, it means someone else now also has a duty of care and a motivation to help solve your stress, removing the isolation that so often accompanies stress.

3. Prioritise sleep and self-care. Eating, sleeping, exercising and hydrating well is known to lower anxiety and stress levels, while stress is proven to upset sleep patterns and make us turn to foods or behaviours that exacerbate how bad we feel. In short: stress and an unhealthy lifestyle can get stuck in a loop where they constantly impact upon and feed one another. Having clear health and wellbeing behaviours outside of work has a beneficial impact on your career – so insisting you are ‘too busy to exercise’ is a false economy when it comes to prioritising self-care.

If you are struggling with stress and need more help, try contacting Shout on 85258, a free-to-access service that you can contact by text message. Or access their resources on stress and anxiety here.


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Quit hey-hanging
Digital editor Ellen Scott shares insightful hacks to make work that little bit easier.

Recently, when I talk to people about their biggest work-related bugbears, there’s one thing that keeps coming up. “My colleague will always message me just saying ‘hiya’ or ‘how’s it going’,” a friend told me the other day. “Then she won’t message anything else until I respond. It’s such a waste of time – I know she must want something from me, so why does she have to wait for me to do small talk to get on with saying what she needs?”

This habit has a name: hey-hanging. It comes with good intentions, of course. Small talk is nice and maybe that coworker really does care about how your weekend was. But hey-hanging can cause frustration, confusion and anxiety (a context-free message tends to send some people spiralling into the worst possible scenario). It’s also a waste of time. We’re all busy, we’ve all got too much on our to-do lists, and we’re all bombarded with distractions and notifications. Hey-hanging adds to that pile of mental burden.

To the hey-hangers out there: please quit it. And to the victims of hey-hanging, raising awareness of the impact of hey-hanging is the way forward. Perhaps you could oh-so-casually forward this email around your office. In place of hey-hanging, here’s how to send a good message on Slack, Teams, or whatever other internal communications system you’re using.

  • Send it in one message. Don’t pause between sentences, which can build tension and result in someone returning to their desk to see 14 notifications.
  • Provide context. I find it helpful to preface a message with what to expect. Something like ‘hey, I have a quick question for you that needs a response by noon: [question]’ or ‘NON-URGENT, CHECK WHEN YOU HAVE A MINUTE: [request]’.
  • Small talk is welcome, but don’t force it. Don’t withhold information until someone tells you what they’re having for dinner. Say what you need first, then see if they’re in the mood for some light chat. 

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